If you're a Californian, you should contact Anthem Blue Cross first before reaching out to the parent company. We'll provide you with contact information for all three "subsidiaries," as well as ways to get in touch with the parent company.
Empire BlueCross BlueShield in New Yorkĭepending on which branch of the company you're having trouble with, you'll need to use the appropriate communication channels to voice your complaints.Anthem Blue Cross Blue Shield in 12 states.The company operates under three different names in various states: is the largest for-profit managed healthcare company in the entire Blue Cross Blue Shield Association.
ANTHEM INSURANCE HOW TO
If you've had issues with your insurance claim, we'll show you how to file Anthem insurance complaints and, if necessary, that the insurance provider to small claims court. The worst is when an insurance holder says he or she received the wrong policy information, but they did not receive a single response from Anthem. Poor communication: Anthem has very poor communication standards, and they do not respond to many of its customers who genuinely have a problem.Compliance violations: Anthem's rules are very strict and often result in the company denying claims that were valid and paying out less than is usually expected.Refusing to pay for covered services: Anthem has been accused of refusing to pay out on legitimate claims that have been submitted by policyholders.Some policies are even canceled with little or no notice by Anthem, and the company does not offer any explanations for such actions. Unacceptable cancellation and nonrenewal policies: The company appears to be more interested in making money than in treating its customers fairly.The most common complaints from insurance holders revolve around the company's policies. Thousands of people have also opted to cancel their Anthem insurance as a result. This has resulted in a lot of complaints by users on various social media platforms. The company has a large, well-established network of providers for its policyholders to choose from but does not offer the same range of services as some other insurance providers.Īnthem was recently accused of purposely limiting options for its customers. is a health insurance provider based in Indianapolis, Indiana. “In this case, our examination team concluded with a significant degree of confidence that the cyber attacker was acting on behalf of a foreign government,” said Jones in a statement.File a Complaint Against Any Company Discover How to File Anthem Complaints Fast and Take the Insurance Provider To Court How To File Anthem Complaints and Get The Money You’re OwedĪnthem Inc. And the incident is likely to have been an intentional international attack. The investigators concluded that the hack actually began all that way back in February 2014, when just one user at an Anthem subsidiary opened a phishing email that then gave the hacker access to Anthem’s data warehouse. Information security firm Mandiant was also hired by Anthem to conduct its own internal investigation into the cyber attack.Ĭlick here to subscribe to Brainstorm Health Daily, our brand new newsletter about health innovations. A team of investigators led by seven state insurance commissioners across the country, including California’s Dave Jones, were tasked with conducting a nationwide examination of the breach. The Anthem hack was first discovered in January 2015 and left an estimated 78.8 million consumer records exposed.
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